Puget Sound Quality Emergency Pet Care with Compassion for Less - Animal Emergency Vet 253.939.2238
FREQUENTLY ASKED QUESTIONS
If your question is not covered here, please feel free to give our emergency clinic a call at 253.939.6272 or 253.939.2238.
1. What is the Affordable Animal Emergency Clinic?
The Affordable Animal EmergencyClinic, Auburn, Washington began as an after-hours emergency veterinary hospital with over 34 years of emergency veterinary care experience. The clinic has worked with many area veterinary hospitals to provide help for pet owners with emergencies and illnesses after the regular veterinarians’ offices have closed.
2. Where are you located?
718 Auburn Way North, Auburn, Washington 98002.
3. What are your hours?
6pm-8am Monday-Friday; 1200N Saturday – 8am Monday;
24 hours on Holidays
4. Do you have a parking lot?
There is plenty of client parking in front of the building.
5. What should I do in an emergency?
Call and let us know you are coming to the clinic.
6. Why did my family veterinarian refer me to Affordable Animal Emergency Clinic?
This clinic works with many area veterinary hospitals to provide After Hours care for pet owners with emergencies and illnesses after their regular veterinarian’s office closes.
7. Will my pet be seen immediately? How long will I have to wait to be seen?
We know your time is important and we do everything we can to get you taken care of in a timely manner. Our emergency room operates exactly as a human emergency room operates. All patients are seen according to how critical he/she is. We try to see all of our patient’s as soon as time permits but we do triage our cases. A patient that is in danger of dying will take priority over a less serious case.
8. Is emergency care more expensive?
Our charges are very reasonable and are comparable to
those of your regular Vet.
9. How much will emergency treatment care cost?
Estimates will be provided to owners that request them.
10. What is the cost of a visit?
Our emergency fee is $15.00 and our examination fee is $50.00. Additional costs are determined according to what is happening with your pet’s condition. Payment is due at the time services are rendered. If your pet is going to be hospitalized at our facility, you will be given a care plan estimate for your approval that explains the charges associated with your pet’s care. We ask that you leave a deposit for your pets care at the time the pet is admitted. You will pay the balance when you pick your pet up to go home.
11. Will my family veterinarian be updated on my pet?
Yes, your regular Vet will be updated on any care we provide your pet.
12. Do you offer billing or payment arrangements?
Payment is required at the time of service. We do not extend credit.
13. If I leave my pet, when do I pick her/him up?
We will inform you of all pick up times when leave your pet.
14. Do you board pets?
No, we don’t board pets.
15. What forms of payment do you accept?
We accept cash, Telecheck approved checks, MasterCard, Visa, American Express, Discover,
and Care Credit.
16. What is Care Credit?
Care Credit is a medical credit card offered through GE. It is accepted by many veterinary, dental, and cosmetic medical offices. The card offers varying payment options with low interest or interest free payment options. You can apply at home prior to coming to our clinic. For more information please visit www.carecredit.com.
17. How do I know when I have an emergency with my pet?
We always tell owners to use their best judgment as you know your pet better than anyone else. If your pet is exhibiting any kind of concerning behavior never hesitate to call us at 253.939.6272 or 253.939.2238.
18. My veterinarian referred me to you for overnight care what do I need to do?
Usually when your veterinarian refers you to us for overnight care of your pet they will send us copies of your records before you arrive. However, you can bring a copy of the record with you. Also please bring any medications or other products your veterinarian gives you.
19. May I leave personal items with my hospitalized pet?
Yes, but any personal items left with your pet may not be returned. We encourage you to take your pet’s belongings home with you. If your pet is on a special diet you may leave the food with the hospital staff.
20. How do I get an update on my pet’s condition?
When you leave your pet with us we will tell you when to call for updates.
21. I found a stray animal can I bring it to your facility?
No, we don’t have enough space for strays. We refer individuals to the Humane Society.
22. Can Affordable Animal Emergency Clinic be my regular veterinary hospital?
Your veterinarian provides the best wellness care for your pet, which is why Affordable Animal Emergency Clinic does not offer primary care, routine health exams, spay/neuter or vaccinations. For these services, please schedule regular wellness visits with your family veterinarian.
The doctors at our Affordable Animal Emergency Clinic do not offer routine care such as vaccinations and other preventative care. Our hospital acts as an extension of services provided by your regular veterinarian. We work closely with your veterinarian to ensure the most comprehensive care for your pet.